SAP Customer Data Cloud
Turning unknown online visitors into known, loyal customers.
An Overview of SAP Customer Data Cloud
Your goal is to grow your audience, boost conversions and engagement, foster
long-term brand loyalty, and provide a more secure and privacy-friendly
digital ecosystem for your business and your customers. Achieving this in
today’s rapidly evolving marketplace requires a solution for building digital
relationships with customers based on transparency and trust but doing this
on your own isn’t easy.
With four, tightly integrated products to offer, the SAP Customer Data Cloud
from Gigya can help your business securely identify consumers across devices
and channels to drive registrations and engagement, manage their permissions
and consent across their entire lifecycle, and transform data into unified
customer profiles that are governed, orchestrated and analyzed from a central
and secure environment.
SAP CUSTOMER DATA CLOUD PORTFOLIO
Customer Identity and Access Management for B2C
With SAP Customer Identity powering the authentication capabilities and SAP Customer Profile powering the cloud native customer profile, SAP have the leading CIAM solution for B2C.
Customer Identity and Access Management for B2B
By adding the SAP Customer Identity, B2B add-on to our leading CIAM solution, you power the authorization and partner management capabilities.
Enterprise Consent and Preference Management
With SAP Customer Profile powering the cloud native customer profile and SAP Customer Consent powering the consent and preference management capabilities, the solution helps build trust with customers by being transparent about how data is collected and used, and put the control of those permissions and preferences in the customers hands.
SAP Sales Cloud solutions can help you drive growth and revenue by offering key features that aren’t available in traditional CRM software
Features of SAP Customer Data Cloud
Optimize B2B value networks
- Speed onboarding and time-to-value with progressive profiling, self-service registration, single sign-on, and delegated administration
- Reduce costs and IT complexity by managing digital identities, consent, authentication, and authorization from a single platform
- Simplify IT administration with business policy-based access control and organizational access management
Customer & Partner Relationships
- Use customizable, preconfigured workflows to capture customers’ consent and preferences at each permission-based touchpoint
- Store versioned consent records for up to seven years in our audit-ready vault
- Empower customers to manage their own experiences through customizable, self-service preference centers
Put your customer experience project on the path to success from day one.
SAP Customer Experience Services
Expert guidance and advice
Rely on experts when creating your own connected customer experience. Reduce time-to-value, transform your front office, and derive maximum value from our solutions – with SAP Customer Experience Services.
CX Works
Access a complete source of field-tested, SAP-verified expertise and carefully curated content with all the information you need to succeed with SAP Customer Experience solutions.
As you start your journey VISIRI
Select the Right Implementation Partner
Choosing the right implementation partner is crucial to your project success. The partner will play a critical role in helping to build, implement, extend, customize, and enrich our technology platform and software to deliver innovative and tailored solutions that meet your exact needs. Browse through and select the best partner for you based on country,
