Travel & Transportation
Simplify travel and transportation operations with real-time processes
Fast track transportation and travel
Meet new technology requirements and changing customer needs by streamlining passenger transportation processes and using embedded analytics for real-time insights linked to your financial results.
Providing a reliable, personalized experience while increasing profitability
Passenger Travel and Leisure
Core Industry Priorities
Strategic Demand Management
Maximize resources, across a variety of customers, by offering the right products and services
Manage, control, and monitor strategic investments with SAP software for strategic demand management. Handle high-value fleet, infrastructure, and real estate assets more effectively. Analyze performance, understand forecasted demand and maximize the use of available resources to fulfill these demands.
Marketing and Service
Marketing and Service
Engage travelers seamlessly through personalized interactions in all channels using solutions from SAP for omnichannel marketing. Unify traveler and market data into a single view across Web, mobile, call-center, in-store, and social-media channels to gain hidden insights. You can transform customers into loyal brand advocates and increase the profitability of each relationship by making intelligent decisions quickly and anticipating customer behavior with predictive analytics.
Commerce and Sales
Build long-term customer loyalty with solid omnichannel strategies
Execute customer-centric strategies that boost revenues with our modern retailing platform for true omnichannel commerce from SAP. Engage travelers' customers with a consistent experience across channels and optimize each interaction by connecting them with the right content at the right time. Maintain deep customer insight to offer tailored recommendations that increase revenues. In urban transit and railways, enable subscription-based transit (mobility as a service) and retail-oriented ticketing for long distance railways.
Operations
Improve operational efficiency, facility management and customer satisfaction by enhancing processes while expanding service offerings.
Gain the agility to adjust to last-minute changes, while minimizing costs, using SAP software for real estate and station management, ground handling, catering and billing services. Facilitate detailed business planning and accurate resource planning to meet constantly changing requirements. In Hospitality and Leisure, SAP software manage capacity and changing demand with variable rates and offers while maintaining policy compliance.
Asset Management
Run operations, reduce costs, and proactively manage the entire lifecycle of your assets to ensure availability.
Maximize asset utilization, reduce asset and material turns, optimize maintenance and operational resources with the help of SAP software for asset management. Maintain competitive operating costs and respond to changing customer demands through nearly flawless execution of planning, scheduling, and procurement.
Sourcing and Procurement
Procurement Excellence in a Networked Economy
Today’s procurement professionals are bombarded with increasingly complex challenges. They need to manage global supply risk and protect profitability – despite volatile pricing in many supply markets – and contribute new innovations to the business. These are just a few examples of the imperatives they face..
Human Resources
Inspire your total workforce with engaging experiences designed to improve people performance and business results
Motivate your total workforce by putting people at the center of your transformation to an intelligent enterprise. Enhance agility, keep employees fully engaged, and transform your workforce for the future while inspiring people to deliver on your organization’s purpose and performance
Finance
Stellar financial performance
Enable a comprehensive, real-time view of enterprise performance – both operational and financial - while mitigating risk and managing compliance.