Consumer Products

Serve savvy consumers by delivering personalized experiences

Lead the Consumer Products Industry

Predict your consumers’ needs to provide perfectly tailored product suggestions – live and on demand – and meet market expectations using accurate, real-time insights. By engaging in digital transformation, you can pursue ambitious growth strategies to accelerate sales and win new customers.

Consumers today are savvy, fickle, and demanding. How do consumer products (CP) companies grow profitably in these challenging times? By aligning every aspect of their operations to the end customer – the consumer.

Serving the Next-Generation Consumer

Core Industry Priorities
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Product Innovation

Shorten time to market and increase product success rates.

Increase transparency over innovation processes and operations while encouraging continuous innovation. Improve collaboration and project management between R&D, manufacturing, and other functional stakeholders with visual rendering and document management while enforcing compliance and quality.

  • Portfolio and Project Management

  • Product Development and Configuration for Discrete Industries
  • Product Compliance

  • Solution Product Formulation and Recipe Development for Process Industries
  • Solution Design and Project Networks




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Manufacturing

Increase agility and reduce cost

Highly efficient manufacturing requires global orchestration of sustainable manufacturing operations, product innovation, and supply network processes.

  • Manufacturing Execution (Industry 4.0)
  • Manufacturing Operations (Industry 4.0)
  • Environment, Health, and Safety
  • Manufacturing Networks

  • Industrial Insights
  • Asset Operations and Maintenance
  • Asset Performance Management
  • Asset Collaboration



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Supply Chain

Create transparent and highly responsive supply networks.

Optimize customer service and profitability by balancing supply to meet dynamic demand at optimum cost.

  • Demand Management and Insights
  • Sales, Inventory and Operations Planning
  • Response and Supply Planning
  • Warehouse Management

  • Transportation Management
  • Track & Trace and Logistics Networks
  • Order Promising
  • Yard Logistics



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Marketing

Marketing - Engage and inspire your consumers like never before

Consumers today can buy from almost anyone, anytime, anywhere. They are mobile, connected, informed, and opinionated. Digitally connected and socially empowered, today’s consumers drive the conversation – choosing how, when and where to interact.To win the consumer over the competition at the moment of truth, industry leaders must reinvent their sales and marketing organizations to become more consumer centric and insight driven. Enable your marketing teams with SAP cloud solutions to win today’s empowered consumers.

  • Single Customer View
  • Consent-Based Marketing

  • Optimized Marketing



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Sales and Service

Sales and Service - Interact with your customers in a new inspiring way

SAP delivers the industry’s broadest portfolio of cloud Line of Business solutions, giving Consumer Products companies the flexibility, choice, and control needed to drive innovation and agility into their businesses. Enable your sales and service teams with SAP cloud solutions to win today’s empowered consumers.

  • Sales Force Automation
  • Direct Distribution
  • Trade Promotion Management
  • Sales Performance Management
  • Quote to Cash
  • Omnichannel Commerce Management
  • Billing and Revenue Innovation Management
  • Commerce Personalization
  • Omnichannel Customer Service
  • Field Service Management



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Sourcing and Procurement

Procure long-term cost savings

Drive cost savings, procurement compliance, and process efficiency by integrating sourcing and procurement to maximize cost savings across all areas of spend.

  • Source and Contract
  • Plan and Forecast
  • Central Procurement
  • Procurement Operations
  • Buy and Deliver Direct Goods
  • Buy and Deliver Services
  • Invoice and Pay
  • Trading Partner Collaboration
  • Supplier and Risk Management
  • Procurement Analytics



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Human Resources

Inspire your total workforce with engaging experiences designed to improve people performance and business results

Motivate your total workforce by putting people at the center of your transformation to an intelligent enterprise. Enhance agility, keep employees fully engaged, and transform your workforce for the future while inspiring people to deliver on your organization’s purpose and performance

  • Core Human Resources and Service Delivery
  • Talent Management and Learning
  • Talent Acquisition
  • Employee Experience Management
  • Payroll and Time & Attendance Management
  • People Analytics



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Finance

Stellar financial performance

Enable a comprehensive, real-time view of enterprise performance – both operational and financial - while mitigating risk and managing compliance.

  • Invoice-to-Pay
  • Invoice-to-Cash
  • Financial Planning and Analysis
  • Record-to-Report
  • Travel-to-Reimburse
  • Treasury Management
  • Governance, Risk and Compliance
  • Real Estate
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